Here’s everything clients usually ask before starting a project
What makes Intelcraft different from other design studios?
We’re not just designers — we’re your all-in-one creative partner. From building your visual identity and website to producing branded print materials and physical signage, everything is done under one roof. This means your brand stays consistent, efficient, and true to its story — both online and offline.
Do you only work with new brands or also with existing ones?
Both! We love helping new businesses build their identity from scratch, but we also specialize in rebranding and refreshing existing brands that need a modern touch or a stronger visual presence.
Do you work only with clients in Croatia?
Not at all. While we’re proudly based in Zagreb, Croatia, we collaborate with clients across Europe and beyond. Thanks to our streamlined online workflow, distance is never an issue.
Do you offer custom branded gifts and promotional materials?
Yes! We create custom-designed corporate gifts that reflect your brand’s personality — from notebooks and bottles to signage and office branding. Perfect for clients, partners, or your own team.
How long does a typical project take?
It depends on the project’s scope — a logo design can take a few days, while a full brand and website package might take several weeks. Once we understand your goals, we’ll provide a clear timeline and milestones.
How does payment work?
A deposit is required to start every project, typically 50% of the total cost, depending on the project size. The remaining balance is due upon project completion. This ensures commitment from both sides and allows us to focus fully on your project
What is your work process?
Our work process is clearly described under each service on our website. From branding and visual identity to web design and print materials, you can see the steps involved for every service. If you need any additional clarification, our team is always available via live chat or the contact form — we’re happy to guide you.
What if I don’t have a clear vision or idea for my brand?
No problem! We’re here to help. All we need is a brief description of your business model, and we’ll guide you through the creative process. Together, we’ll explore options and develop a brand identity that fits your business perfectly.
What if I’m not satisfied or need revisions?
Revisions are part of our process and are agreed upon depending on the size and scope of your project. Our main goal is your satisfaction — we won’t consider a project complete until you’re happy with the results.
