Last updated: October 22. 2025.

This Privacy Policy explains how Intelcraft Studio, a craft business for graphic design and promotion services (in establishment) (“Intelcraft Studio”, “we”, “us”, “our”) collects, uses, and protects personal data of users and visitors of our website (https://intelcraftstudio.com). By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.

1. Data Controller

Name: Intelcraft Studio, craft business for graphic design and promotion services (in establishment)
Address: Školska 14, Molvice, Samobor 10430, Croatia
Email: info@intelcraftstudio.com
Phone: +385 91 612 3536
Website: www.intelcraftstudio.com

2. Types of Personal Data Collected

• Full name
• Email address
• Phone or mobile number
• Company name
• Message text / inquiry
• IP address and cookies
• Delivery address (for branded or printed materials)

3. Data Collection Methods

We collect data through contact forms, email communication, social media, WhatsApp messages, live chat, and analytics tools such as Google Analytics and Meta Pixel.

4. Purpose of Data Processing

• Responding to inquiries and client communication
• Preparing offers and executing contracts
• Issuing invoices and fulfilling legal obligations
• Marketing and newsletter distribution (with consent)
• Statistical analysis and website traffic monitoring
• Shipping branded products and materials

5. Data Sharing with Third Parties

We share personal data only when necessary for service delivery or legal obligations, including with:

• Google Analytics and Meta Pixel (analytics and marketing)
• MailChimp (newsletter distribution)
• Accounting services (for invoicing)
• Delivery services (HP, GLS, etc.)

6. Data Retention

Personal data is retained as long as necessary for the purpose of processing, until deletion is requested by the user, and in accordance with legal obligations for record keeping.

7. User Rights

Users have the right to access, rectify, erase (“right to be forgotten”), restrict processing, transfer data, and object to processing. To exercise these rights, please contact us at info@intelcraftstudio.com.

8. Data Security

We implement reasonable technical and organizational measures (SSL encryption, restricted access, secure EU-based servers, regular maintenance) to protect your data from unauthorized access and misuse.

9. Cookies

Our website uses cookies for technical functionality, analytics, and marketing purposes. Detailed information will be available in a separate Cookie Policy.

10. Changes to this Privacy Policy

Intelcraft Studio may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of the site implies acceptance of such changes.

11. Contact

info@intelcraftstudio.com
+385 91 612 3536
Školska 14, Molvice, Samobor 10430, Croatia

12. Effective Date

This Privacy Policy takes effect on November 1, 2025 and remains valid until revoked.